Privacy Policy

1. Introduction & Scope

Infizy Promotions ("Company", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This comprehensive Privacy Policy explains how we collect, process, and safeguard your information in accordance with applicable data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of India, and other global data privacy frameworks where applicable.

2. Data Collection Categories

In the course of providing our comprehensive digital solutions, we may collect the following data points:

• Identity & Corporate Data: Full name, corporate email address, phone number, company name, and job title provided during inquiries or onboarding.
• Financial & Transaction Data: Billing addresses, tax identification numbers (e.g., GSTIN), and payment history (we do not directly store credit card numbers; these are handled by secure payment gateways).
• Technical & Analytics Data: IP addresses, browser types, operating systems, and interaction metrics utilizing cookies and tracking pixels for our Performance Ads and Search & Discovery operations.
• Client Asset Data: Any proprietary data, media, or credentials you share with us to execute services like AI Solutions, Brand Systems, or Digital Products.

3. Legal Basis and Purpose of Processing

We process your data strictly for legitimate business purposes, including:

• Service Execution: Delivering requested services such as AI Automation, Web Development, and Digital Marketing campaigns.
• Performance & Ad Tracking: Utilizing aggregated analytics to monitor campaign ROI and optimize digital growth architectures.
• AI Processing: Data submitted to our AI tools or chatbots (such as our Bruno AI assistant) is processed to generate contextual responses. We do not use sensitive client data to train public AI models without explicit consent.
• Marketing & Communications: By submitting your email address through our contact forms, inquiry forms, or chatbots, you consent to receive future promotional offers, newsletters, agency updates, and marketing materials from Infizy Promotions. You reserve the right to unsubscribe or opt out of these communications at any time via the unsubscribe link provided in the emails.

4. Data Sharing and Third-Party Disclosures

We do not sell, rent, or trade your personal data. We may disclose data strictly under the following conditions:

• Authorized Service Providers: Third-party vendors acting as data processors (e.g., cloud hosting (AWS/GCP), CRM platforms, and payment processors) under strict confidentiality agreements.
• Legal Compliance: When formally required to do so by a court of law, regulatory authority, or to protect the vital interests of the Company.

5. Data Retention & Security Standards

We employ industry-standard encryption, firewalls, and access-control mechanisms to protect your data. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by statutory retention periods (e.g., taxation and accounting laws).

6. Your Statutory Rights

Under applicable privacy laws, you possess the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data ("Right to be Forgotten"), subject to legal obligations.
• Withdraw consent for marketing communications at any time.

To exercise these rights, please submit a formal request via the contact details provided below.

7. Policy Modifications

We reserve the right to amend this Privacy Policy periodically to reflect technological advancements, legal requirements, or operational changes. The updated version will be effective immediately upon publication on this page.

8. Contact the Privacy Officer

For any privacy-related inquiries, data deletion requests, or grievances, please contact our administrative team at [email protected].